Terms of Use
Last updated: January 2026
1. About This Service
Welcome to hop-on-hop-off.barcelona, an independent informational website dedicated to helping tourists explore Barcelona with hop-on-hop-off bus tours. Our mission is to provide transparent, comprehensive information and booking options for Barcelona bus tours.
Important: This website is an independent affiliate information service. We work with authorized ticket platforms including GetYourGuide, Tiqets, and Viator. We do not sell tickets directly, operate bus tours, or represent any official bus tour operator.
⚠️ 2. Domain Name & Trademark Disclaimer
2.1 Independent Service
This website and the domain name "hop-on-hop-off.barcelona" are NOT affiliated with, endorsed by, or connected to any official Barcelona bus tour operator, including but not limited to Barcelona Bus Turístic (operated by City Sightseeing Limited), Barcelona City Tour (operated by Julia Travel), or any other commercial bus tour company operating in Barcelona.
2.2 No Trademark Claims
We make absolutely no claim to any trademarks, service marks, trade names, or intellectual property rights associated with:
- Barcelona Bus Turístic, Barcelona City Tour, Julia Travel, City Sightseeing Limited, or any official bus tour operators
- The City of Barcelona or any municipal entities
- Tourist attractions, monuments, or landmarks mentioned on this site
- Our booking partners (GetYourGuide, Tiqets, Viator) and their respective brands
- Any other third-party brands, logos, or trademarks displayed for informational purposes
2.3 Descriptive Use Only
The term "hop-on-hop-off" is used purely as a generic descriptive term to describe a common type of tourist bus service available in many cities worldwide. This domain name is used solely to provide information about this type of service in Barcelona and does not imply any ownership, affiliation, or official status.
2.4 Fair Use & Information Purpose
All content on this website, including the use of the domain name, falls under fair use for informational and educational purposes. We are an independent guide helping tourists find and compare bus tour options in Barcelona. Any trademarks mentioned belong to their respective owners and are used solely for identification and information purposes.
3. Affiliate Service Details
3.1 How We Earn Revenue
As an affiliate partner, we receive a commission from GetYourGuide, Tiqets, and Viator when you make a booking through our referral links. This commission is paid by the ticket platform and does NOT increase the price you pay. You pay exactly the same price as if you booked directly on their website.
3.2 Price Transparency
Widget Prices: When prices are displayed through booking widgets embedded on our site, these are real-time prices pulled directly from our partners with no markup. These widget prices are accurate and up-to-date.
Text Prices: Prices mentioned in text content (articles, descriptions) are approximate and provided for general reference only. These may not reflect current pricing due to seasonal changes, promotions, currency fluctuations, or other factors beyond our control. Always verify the final price on the partner's booking page before purchasing.
3.3 Editorial Independence
Our recommendations and information are based on objective criteria including price, availability, customer reviews, cancellation policies, and service quality. We maintain editorial independence and do not favor one partner over another based on commission rates.
4. Bookings and Ticket Purchases
4.1 Third-Party Transactions
We do not sell tickets directly. When you click a booking link on our site, you are redirected to our partner's website (GetYourGuide, Tiqets, or Viator). All transactions, payments, and ticket issuance are handled entirely by that partner. We are not a party to your transaction.
4.2 Partner Terms Apply
The terms of sale, cancellation policies, refund policies, and modification options are determined by the partner platform where you make your booking. We strongly encourage you to review their terms and conditions before completing your purchase.
4.3 Customer Support
For any questions about your booking, modifications, cancellations, refunds, or technical issues with your tickets, please contact the customer service of the platform where you made your purchase directly. GetYourGuide, Tiqets, and Viator all provide 24/7 customer support.
5. Information Accuracy & Disclaimer
5.1 Best Efforts
We make every reasonable effort to keep information on our site accurate and up-to-date, including prices, operating hours, route details, and ticket descriptions. However, this information may change without notice. We recommend always verifying critical details on the partner's website before finalizing your purchase.
5.2 No Guarantees
We do not guarantee the accuracy, completeness, or timeliness of any information on this website. Ticket availability, prices, schedules, and routes are subject to change by the bus tour operators and ticket platforms. We are not responsible for any discrepancies or outdated information.
6. Intellectual Property & Copyright
6.1 Our Content
The original text content, website design, layout, and compilation of information on this website are protected by copyright. However, we make no claim to any third-party intellectual property, including trademarks, logos, or copyrighted images.
6.2 Third-Party Content
Images of Barcelona attractions, buses, and landmarks are used for informational and illustrative purposes only. All trademarks, service marks, and brand names mentioned on this site (including but not limited to Barcelona Bus Turístic, Barcelona City Tour, Julia Travel, City Sightseeing Limited, GetYourGuide, Tiqets, Viator, Sagrada Família, Park Güell, etc.) belong to their respective owners. We use these marks solely for identification and informational purposes under fair use principles.
🔒 7. GDPR & Privacy Policy
7.1 Data Controller
For the purposes of the General Data Protection Regulation (GDPR), this website collects minimal personal data. We are committed to protecting your privacy and complying with all applicable EU data protection laws.
7.2 What Data We Collect
Our website may collect the following types of data:
- Analytics Data: Anonymous browsing data (pages visited, time on site, device type, browser) via cookies for improving user experience
- Technical Data: IP address, browser type, referring website for security and analytics purposes
- No Personal Data: We do NOT collect names, email addresses, phone numbers, payment information, or any personally identifiable information directly
7.3 Third-Party Data Processing
When you book tickets through our partner links (GetYourGuide, Tiqets, Viator), you are redirected to their websites where their privacy policies apply. Any personal data you provide during the booking process is collected and processed by those platforms according to their own GDPR-compliant privacy policies. We do not have access to, store, or process your booking data, payment information, or personal details.
7.4 Your Rights Under GDPR
Under GDPR, you have the right to:
- Access your personal data (if any is collected)
- Request correction of inaccurate data
- Request deletion of your data (right to be forgotten)
- Object to data processing
- Request data portability
- Withdraw consent at any time
7.5 Data Retention
We retain anonymous analytics data for up to 26 months to improve our service. No personally identifiable information is retained by our website.
🍪 8. Cookie Policy
8.1 What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience.
8.2 Cookies We Use
Our website may use the following types of cookies:
- Essential Cookies: Required for the website to function properly (session management, security)
- Analytics Cookies: Help us understand how visitors use our site (Google Analytics or similar) - these are anonymous and do not identify you personally
- Affiliate Tracking Cookies: Track referrals to our partners so we can receive commission when you book - these do not collect personal data
8.3 Third-Party Cookies
When you visit our partner websites (GetYourGuide, Tiqets, Viator) through our links, those sites may set their own cookies according to their cookie policies. We do not control third-party cookies.
8.4 Managing Cookies
You can control and delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of this website and prevent you from accessing certain features. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies from specific websites
- Block all cookies entirely
- Delete all cookies when you close your browser
8.5 Consent
By continuing to use this website, you consent to our use of cookies as described in this policy. If you do not agree, please adjust your browser settings or discontinue use of this website.
9. Limitation of Liability
9.1 Information Service Only
This website acts solely as an information intermediary and affiliate referral service. We provide information about Barcelona hop-on-hop-off bus tours and refer you to authorized ticket platforms. We are NOT responsible for:
- Any transactions, bookings, or purchases made on partner websites
- The quality, safety, or operation of bus tour services
- Bus tour cancellations, delays, route changes, or schedule modifications
- Disputes between you and ticket platforms or bus operators
- Errors, inaccuracies, or outdated information on this website
- Technical issues, website downtime, or loss of data
- Any damages, losses, or expenses arising from use of this website
9.2 Use At Your Own Risk
This website and all information provided are offered "as is" without warranties of any kind, express or implied. You use this website at your own risk. We make no warranties regarding accuracy, reliability, or fitness for any particular purpose.
10. External Links & Third Parties
Our website contains affiliate links to third-party websites (GetYourGuide, Tiqets, Viator, and potentially other partners). When you click these links, you leave our website and are subject to the terms, conditions, and privacy policies of those third-party sites. We do not control, endorse, or assume responsibility for:
- The content, accuracy, or practices of third-party websites
- Privacy policies or data handling of partner platforms
- Terms of service, cancellation policies, or refund policies of partners
- Any transactions or interactions you have with third parties
11. Governing Law & Jurisdiction
These Terms of Use are governed by and construed in accordance with the laws of the European Union and Spain. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Spain, unless otherwise required by applicable consumer protection laws.
12. Modifications to Terms
We reserve the right to modify, update, or change these Terms of Use at any time without prior notice. Changes take effect immediately upon publication on this page. Your continued use of this website after changes are posted constitutes acceptance of the modified terms. We encourage you to review this page periodically to stay informed of any updates.
Last Updated: January 2026
13. Contact & Questions
13.1 General Inquiries
For questions about these Terms of Use, Privacy Policy, or general information about our website, please visit our FAQ page.
13.2 Booking Support
For questions about a specific booking, ticket, cancellation, or refund, please contact the customer service of the platform where you made your purchase:
- GetYourGuide: Available 24/7 via their website help center
- Tiqets: Available 24/7 via their customer support
- Viator: Available 24/7 via their customer service
✓ Our Commitment to You
At hop-on-hop-off.barcelona, we are committed to:
- Complete Transparency: Clear disclosure of our affiliate status and how we earn revenue
- Accurate Information: Regularly updated content about routes, prices, and attractions
- No Hidden Fees: Prices shown are the actual prices you'll pay on partner sites
- Privacy Protection: GDPR compliance and minimal data collection
- Independent Service: No affiliation with official bus operators - we're an independent guide
- Objective Recommendations: Based on quality, value, and customer reviews
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